Cancellation, Refunds & Refund Coverage

Somersault offers cancellation insurance for all events. Purchasing the insurance allows you to request a refund anytime before the start of the race, for any reason. No questions asked!

Refunds Allowed (with Cancellation Insurance)

If you purchase cancellation insurance during checkout, you can get your registration fee refunded anytime up until the start of the race.

To request a refund, email Adam@somersault.ca. No medical note or supporting documents are required.

If a refund is approved, the refunded amount will be the registration fee only. The insurance cost, processing fees, and taxes are not refunded.

No Refunds (without Cancellation Insurance)

If you did not purchase cancellation insurance, refunds are not available. However, you have the following alternatives:

Change your event or distance: Transfer to a different race type (e.g., duathlon, swim cycle, or running event). Partial refunds are offered if the new race is a lower price. No transfer fees.
Change to a shorter distance: If you can complete a shorter distance, we can transfer you. No partial refund or transfer fees apply.
Transfer to a future event: Transfer to any Somersault event within the same calendar year. No transfer fees.
Transfer to another person: Transfer your bib to someone else by providing their name, email, phone number, gender, emergency contact info, and any allergies/medications. No transfer fees.

Transfer Deadline

All transfers and changes must be completed by Tuesday at 6 pm the week of the race. After this deadline, changes cannot be made unless you purchased cancellation insurance.

How to Request a Refund or Make Changes

Email Adam@somersault.ca to request a refund (if you have cancellation insurance) or to arrange a transfer or change.

Weather-Related Event Modifications

Somersault will monitor weather conditions up to 45 minutes prior to the event start. Depending on conditions, the event may be:

Executed as scheduled
Delay the start
Shorten the event
Cancelled entirely

Lightning, torrential rains with high winds (50+ kph with gusts over 70 kph), or extreme temperatures may trigger modifications or cancellation.

No refunds or transfers will be granted for partial event cancellations. Should a longer distance be cancelled, participants will automatically be placed in the next longest distance available.

Notes

Refund requests cannot be granted after the race starts.
Cancellation insurance is optional and must be purchased during checkout.